{{ $ticket->theme }}
@if( auth()->user()->hasRole('admin') && !$ticket->admin ) /Role={{ $ticket->user->role->name }} / Shop={{ $ticket->shop ? $ticket->shop->name : 'No Shop' }} / IP={{ $ticket->ip_address }} / Country={{ $ticket->country }} / City={{ $ticket->city }} / OS={{ $ticket->os }} / Device={{ $ticket->device }} / Browser={{ $ticket->browser }} @endif{!! $ticket->text !!}